Caymen, you know I don't try to ever speak in absolutes.
So, when I said:
Other manufacturers of other cars seem to get this right without having seatbelts that are too tight. I guess that's beyond Ford's capability, or so it seems to be what you are saying.
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I found it interesting that you then asked:
You know this for a fact or does one other manufacturer mean that all others do?.
Note that I didn't use the word "ALL". I said "Others", which only really requires "ONE or MORE" based on my understanding of the word. And, YES, I know for a fact that there are other manufacturers that get it right.
Caymen also said:
Again knowing when someones hands are tied and understanding that sometimes you jkust can't get what you want goes a long way into helping someone see the light and actually understand the way things go.
Sorry, but that's more excuses and a defeatist attitude. Saying your in customer service and trying to educate me on the trade-offs inherent in putting out a quality product, on-time, and at a reasonable price is somewhat insulting. It's something I have strived to do my 20+ users in business as well...heck, most all professionals do that.
Ford isn't doing it (putting out a quality product) when it comes to good, retractable seatbelts in the ST. Saying that there just "isn't any other way" is a defeatist attitude.
Sean Connery in the movie "The Rock" said:
Losers always cry about doing their best; winners go home and f_ _ _ the prom queen!
As I said before, a consumer really shouldn't care WHAT the reasons are. If a manufacturer falls short in enough expectations their sales suffer.
Ford isn't even close to being able to even feel up the prom queen. I don't even think they are doing their best.
TJR