Jim B
Member
Called Ford @ 1800 392 3673 Explained situation: 2005 ST Transfer case not working, not repaired after being at Stealeship for1 whole month. I have Ford extended warrenty [cost $2,400} Stealer then takes rental away and gives me back busted ST. Says the regional rep has to look at it in approx 2 wks. to determine next step.
Ford guy put me on hold while they called the Stealership to verify.
Ford guy's findings? The Stealership tells him my ST is safe to drive[!!] and that they called the regional rep and he authorized MORE parts to be special ordered to go into it again[3rd attempt at rebuild] Stealer will call me when parts come in.Keep driving my ST, No rental is going to be provided.
I explained to Ford that if the ST doesn't have 4 wheel capability and we have snow everywhere and I NEED 4 wheel capability- that's why I bought the ST in the first place!. HOW is that safe? That fell on deaf ears! He just kept repeating that the dealer detremined that my ST is safe to drive! That's all there is? :angry:WTF?:angry: Anyone got more suggestions?
Ford guy put me on hold while they called the Stealership to verify.
Ford guy's findings? The Stealership tells him my ST is safe to drive[!!] and that they called the regional rep and he authorized MORE parts to be special ordered to go into it again[3rd attempt at rebuild] Stealer will call me when parts come in.Keep driving my ST, No rental is going to be provided.
I explained to Ford that if the ST doesn't have 4 wheel capability and we have snow everywhere and I NEED 4 wheel capability- that's why I bought the ST in the first place!. HOW is that safe? That fell on deaf ears! He just kept repeating that the dealer detremined that my ST is safe to drive! That's all there is? :angry:WTF?:angry: Anyone got more suggestions?