Nik Hoffman
Active Member
So I know I am doing the right thing, just need other opinions. I currently work for CitiCard as a Collector on Sears Accounts. I realize people HATE collectors, so please be nice. Its a job and I needed one at the time and the $ is pretty good. Anyhow, its been almost 3 years that I have been doing it and I just went back to work, I took 5 weeks off for paternity leave for my son. Monday was my first day back and it made me realize how unhappy I was/am at work. I really liked being off and its not that I dont want to work, I dont want to work as a collector anymore. I dont get any job satisfaction anymore and it is getting to the point that the majority of people wont listen to us, the collectors, and take our help/advice. We can really help if given the time to explain the options. But it seems like given the state of the economy, it will just get harder and harder to do the job. On top of that, changes in the company have made it harder to "succeed" at doing the job, goals have risen and we get monitored and if we forget to ask 1/6th of one of the sections, we fail the call. I decided for my own sanity and stress level, its time to change. I hate having to start over and its not the best time to start a new job but feel I need to. Sorry for the long post, its been on my mind non stop.