Thomas Rogers
Well-Known Member
Les,
My sister-in-law works for the claims/billing dept of a large New England hospital. She is constantly on the phone with deadbeats that don't want to pay their bill. Many have insurance, they just don't think they should have to pay $600 for something their insurance company "only paid" $5k for. They don't understand or agree with things like their personal or family deductible, out-of-network fees, etc. The hospital gets caught in the middle and left holding the bag because such people don't understand their insurance and their responsibilities.
She said that for many truly "sad sack" cases, they reduce and write-off. Others she tries to put on a monthly payment plan. But there are some folks that she stands firm and and sends to collections. Especially the guy that shows up in the Polo shirt and wearing a Rolex complaining that shouldn't have to pay a $200 bill because he thought he didn't get the level of care he deserved, or because he has a permanent medical condition called: bug-up-the-arse-itis.
TJR
My sister-in-law works for the claims/billing dept of a large New England hospital. She is constantly on the phone with deadbeats that don't want to pay their bill. Many have insurance, they just don't think they should have to pay $600 for something their insurance company "only paid" $5k for. They don't understand or agree with things like their personal or family deductible, out-of-network fees, etc. The hospital gets caught in the middle and left holding the bag because such people don't understand their insurance and their responsibilities.
She said that for many truly "sad sack" cases, they reduce and write-off. Others she tries to put on a monthly payment plan. But there are some folks that she stands firm and and sends to collections. Especially the guy that shows up in the Polo shirt and wearing a Rolex complaining that shouldn't have to pay a $200 bill because he thought he didn't get the level of care he deserved, or because he has a permanent medical condition called: bug-up-the-arse-itis.
TJR