Mike Corn
Active Member
This is a situation where I could really use some help.
My wifes 2011 escape limited threw an engine light when driving and she pulled over. Some nice gentleman looked at her car at a gas station and saw it was needing oil... He put in 3 quarts. When I got home, I checked the oil as well as the engine for pings, leaks, burning oil, etc. I could not find anything. I advised my wife to take it to the dealership for warranty inspection. She missed her appointment and yesterday it happened again. This time another nice gentleman advised her that the oil filter is leaking and loose, to which he tightend back in. Another 4 quarts this time. I called ford and they said the oil change last time was most likely done wrong. He advised us to talk to goodyear and they agreed to have the car towed and inspected.
Goodyear acknowledged they did the last change, almost a year ago (car has 4200 of 7500 miles on oil change interval). He stated on the phone it was leaking from the oil filter but it was strange how it just started happening. On paper he covered his ass and stated all was well with the first oil change. He charged us and my local ford dealer has agreed to do an analysis, however they said short of ripping the engine apart, there isnt much they can do under warranty. He said we got lucky and could have broken a rod or something.
Is there any oil change analysis I can do in the future to see what / if any, damage my internal engine could have sustained? Am I right to worry about a car with a loan, and only 1 year left on the warranty?
This is why I prefer my own oil changes, but my new job is really busy so I just took it in this one time.
My wifes 2011 escape limited threw an engine light when driving and she pulled over. Some nice gentleman looked at her car at a gas station and saw it was needing oil... He put in 3 quarts. When I got home, I checked the oil as well as the engine for pings, leaks, burning oil, etc. I could not find anything. I advised my wife to take it to the dealership for warranty inspection. She missed her appointment and yesterday it happened again. This time another nice gentleman advised her that the oil filter is leaking and loose, to which he tightend back in. Another 4 quarts this time. I called ford and they said the oil change last time was most likely done wrong. He advised us to talk to goodyear and they agreed to have the car towed and inspected.
Goodyear acknowledged they did the last change, almost a year ago (car has 4200 of 7500 miles on oil change interval). He stated on the phone it was leaking from the oil filter but it was strange how it just started happening. On paper he covered his ass and stated all was well with the first oil change. He charged us and my local ford dealer has agreed to do an analysis, however they said short of ripping the engine apart, there isnt much they can do under warranty. He said we got lucky and could have broken a rod or something.
Is there any oil change analysis I can do in the future to see what / if any, damage my internal engine could have sustained? Am I right to worry about a car with a loan, and only 1 year left on the warranty?
This is why I prefer my own oil changes, but my new job is really busy so I just took it in this one time.