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SportTrac Discussion
General Sport Trac Discussion
Tranny trouble
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<blockquote data-quote="Ryan Stein" data-source="post: 634122" data-attributes="member: 62197"><p>I got it back fixed. It was a solenoid in the trans, by the way.</p><p></p><p>I called customer service and found out the following...Laugh</p><p></p><p>I bought an extended warranty, but since my ST only has 11K on it, the extended warranty does NOT kick in and they would not provide a car. I argued that the extended warranty I bought should supercede the standard anyway. The lady agreed with my gripe and said Ford is idiotic that way and that is just the way the rules are laid out. Ford does not have the infrastructure set up to support their customers when things go wrong. My wife's Camry went in for a regular oil change and they needed it overnight because they were backed up. They provided us a loaner. no questions asked. Toyota is way better when it comes to Service, but they dont have anything as cool as the ST. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Ryan Stein, post: 634122, member: 62197"] I got it back fixed. It was a solenoid in the trans, by the way. I called customer service and found out the following...Laugh I bought an extended warranty, but since my ST only has 11K on it, the extended warranty does NOT kick in and they would not provide a car. I argued that the extended warranty I bought should supercede the standard anyway. The lady agreed with my gripe and said Ford is idiotic that way and that is just the way the rules are laid out. Ford does not have the infrastructure set up to support their customers when things go wrong. My wife's Camry went in for a regular oil change and they needed it overnight because they were backed up. They provided us a loaner. no questions asked. Toyota is way better when it comes to Service, but they dont have anything as cool as the ST. :) [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Tranny trouble
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