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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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<blockquote data-quote="Richard L" data-source="post: 980803" data-attributes="member: 52972"><p>As in Chris T's situation, I would not return to any dealer who did things wrong and would not make good on those mistakes. Nobody likes to be blamed, but when your vehicle throws up an CEL code as you are pulling out of the lot after they serviced your vehicle, I certainly don't expect to be charged a diagnostic fee for them to find out what's wrong.</p><p></p><p></p><p></p><p>TJR,</p><p></p><p>I agree, that your dealer is probably not pulling a scam, but they may have noted that your are not getting the routine mainenance performed there, and they might not look at you as a loyal customer??</p><p></p><p></p><p></p><p>Again, that's why it is good to get to know a reputable shop and build a relationship of trust before your warranty runs out. Yes it is cheaper to change your own oil, but if you throw every-other oil change at a reputable shop, they will appreciate your business and stick by you when you have problems. They know your vehicle is under warranty and that you are not going to pay them for warranty work that the dealership will do free, but they certainly want your business when the warrnty ends, and they will usually give you a better price than the dealership would.</p><p></p><p></p><p></p><p>...Rich</p></blockquote><p></p>
[QUOTE="Richard L, post: 980803, member: 52972"] As in Chris T's situation, I would not return to any dealer who did things wrong and would not make good on those mistakes. Nobody likes to be blamed, but when your vehicle throws up an CEL code as you are pulling out of the lot after they serviced your vehicle, I certainly don't expect to be charged a diagnostic fee for them to find out what's wrong. TJR, I agree, that your dealer is probably not pulling a scam, but they may have noted that your are not getting the routine mainenance performed there, and they might not look at you as a loyal customer?? Again, that's why it is good to get to know a reputable shop and build a relationship of trust before your warranty runs out. Yes it is cheaper to change your own oil, but if you throw every-other oil change at a reputable shop, they will appreciate your business and stick by you when you have problems. They know your vehicle is under warranty and that you are not going to pay them for warranty work that the dealership will do free, but they certainly want your business when the warrnty ends, and they will usually give you a better price than the dealership would. ...Rich [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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