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Off Topic Discussion
Rant - Dealer Service Diagnostic Fees
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<blockquote data-quote="scott degroot" data-source="post: 873883" data-attributes="member: 66039"><p>Every one I have ever been to does. You don't just walk in the door and open your mouth and they tell what is going on without paying them money do you??</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p> So if I were to charge you a half hour of labor to go through your fuel pump circuit(which is what I would charge) and we find out you have a bad in tank fuel pump you expect me to replace the fuel pump for a half hours labor. Or what about replacing some injectors that are under the intake manifold but can be 100% tested at the wiring harness that is very accessible in the engine bay. Just because I can test the parts doesn't mean that I can get to them.</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p> I have no issues with that, but when the customer puts on an inferior part or messes it up while doing so and causes the problem to still occur they have no right to complain to me.</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p> Yes they do, you just never see the itemized bill that gets sent to the insurance co</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>This has got nothing to do with pricing. Your friend needs to find a good mechanic. You wouldn't hire a contractor without references would you?? Why take your car to a stranger. I think just about everyone here has been around long enough to have found a good mechanic that they can trust by now.</p></blockquote><p></p>
[QUOTE="scott degroot, post: 873883, member: 66039"] Every one I have ever been to does. You don't just walk in the door and open your mouth and they tell what is going on without paying them money do you?? So if I were to charge you a half hour of labor to go through your fuel pump circuit(which is what I would charge) and we find out you have a bad in tank fuel pump you expect me to replace the fuel pump for a half hours labor. Or what about replacing some injectors that are under the intake manifold but can be 100% tested at the wiring harness that is very accessible in the engine bay. Just because I can test the parts doesn't mean that I can get to them. I have no issues with that, but when the customer puts on an inferior part or messes it up while doing so and causes the problem to still occur they have no right to complain to me. Yes they do, you just never see the itemized bill that gets sent to the insurance co This has got nothing to do with pricing. Your friend needs to find a good mechanic. You wouldn't hire a contractor without references would you?? Why take your car to a stranger. I think just about everyone here has been around long enough to have found a good mechanic that they can trust by now. [/QUOTE]
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Rant - Dealer Service Diagnostic Fees
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