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Off Topic Discussion
Rant - Dealer Service Diagnostic Fees
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<blockquote data-quote="Thomas Rogers" data-source="post: 873869" data-attributes="member: 60724"><p>My son found out just how good a "warranty" is. His limited warranty for his "new to him" 2001 Sunfire didn't cover the Emissions Evaporator Purge Solenoid. The part and labor to fix wasn't that high, but the diagnostics fee alone was still almost $90.</p><p></p><p></p><p></p><p>My question: Given that this presented itself as a "Check Engine" warning, can't I assume that the ODB II once hooked into probably told the service tech exactly the problem? If so, the $90 diag seems high to me, but then that's why they call them "stealers" not dealers.</p><p></p><p></p><p></p><p>I took the car to the dealer service center because of the warranty. Guess that was my first mistake. Better to know what you are dealing with first.</p><p></p><p></p><p></p><p>Next time with a CEL we goto Autozone first. I suspect they could have read the computer, told me the likely cause, and if not a warranty covered item, sold me the part cheaper and I could have installed it myself. Live and learn (actually, from this board I already knew this).</p><p></p><p></p><p></p><p>The "stealer" was nice enough to go "halfsies" with us (50% off) on the entire repair bill: $90. Like I said...half the total cost was diag. Rip-off if you ask me.</p><p></p><p></p><p></p><p>But I think the part could have be purchased from Autozone for probably around $20, with a gratis CEL diag.</p><p></p><p></p><p></p><p>Argh!</p><p></p><p></p><p></p><p>TJR</p></blockquote><p></p>
[QUOTE="Thomas Rogers, post: 873869, member: 60724"] My son found out just how good a "warranty" is. His limited warranty for his "new to him" 2001 Sunfire didn't cover the Emissions Evaporator Purge Solenoid. The part and labor to fix wasn't that high, but the diagnostics fee alone was still almost $90. My question: Given that this presented itself as a "Check Engine" warning, can't I assume that the ODB II once hooked into probably told the service tech exactly the problem? If so, the $90 diag seems high to me, but then that's why they call them "stealers" not dealers. I took the car to the dealer service center because of the warranty. Guess that was my first mistake. Better to know what you are dealing with first. Next time with a CEL we goto Autozone first. I suspect they could have read the computer, told me the likely cause, and if not a warranty covered item, sold me the part cheaper and I could have installed it myself. Live and learn (actually, from this board I already knew this). The "stealer" was nice enough to go "halfsies" with us (50% off) on the entire repair bill: $90. Like I said...half the total cost was diag. Rip-off if you ask me. But I think the part could have be purchased from Autozone for probably around $20, with a gratis CEL diag. Argh! TJR [/QUOTE]
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Rant - Dealer Service Diagnostic Fees
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