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SportTrac Discussion
General Sport Trac Discussion
Latest dealer rant!!
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<blockquote data-quote="CBass" data-source="post: 1040134" data-attributes="member: 74367"><p>Late 1970's I worked for a major Class 8 (tractor/trailer) dealership. Once a month, we would get a visit from the manufacturers' warranty reps (each of the brands that the dealership sold had their own reps) who would inspect the parts that we had removed and stored in a secure room for this warranty verification process. By "inspect" I mean they'd compare parts with the warranty part inventory records that we also had to keep in order to verify that work/parts that were charged back to the manufacturer actually had been done/replaced as described on the individual work order.</p><p></p><p>After being checked off the list, it was my job to destroy the parts so that they could not be resold or reused. I can't tell you how many perfectly functioning parts were destroyed, all because the dealership gouged the manufacturer a LOT on warranty work. Bring your truck in because X isn't working? Still under warranty? No problem. X is replaced, but R and V are also replaced under warranty because *fake reason here* so that the dealership makes more money from the manufacturer.</p><p></p><p>So whether it's from the customer or the manufacturer, the dealership wants their pound of dough, one way or another.</p></blockquote><p></p>
[QUOTE="CBass, post: 1040134, member: 74367"] Late 1970's I worked for a major Class 8 (tractor/trailer) dealership. Once a month, we would get a visit from the manufacturers' warranty reps (each of the brands that the dealership sold had their own reps) who would inspect the parts that we had removed and stored in a secure room for this warranty verification process. By "inspect" I mean they'd compare parts with the warranty part inventory records that we also had to keep in order to verify that work/parts that were charged back to the manufacturer actually had been done/replaced as described on the individual work order. After being checked off the list, it was my job to destroy the parts so that they could not be resold or reused. I can't tell you how many perfectly functioning parts were destroyed, all because the dealership gouged the manufacturer a LOT on warranty work. Bring your truck in because X isn't working? Still under warranty? No problem. X is replaced, but R and V are also replaced under warranty because *fake reason here* so that the dealership makes more money from the manufacturer. So whether it's from the customer or the manufacturer, the dealership wants their pound of dough, one way or another. [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Latest dealer rant!!
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