Gary Kong
Active Member
My '05 was a "certified used car" from a Ford dealer. It is under a "drivetrain warranty." I need to bring it in to deal with a front end howl at low speeds. I replaced hub and bearings, that did not fix the problem. I suspect something in the front differential or driveline of the front end (4WD). I am going to call the local dealer (did not buy it there) and talk to a "service counselor" next week.
Any advice or any pitfalls to avoid? I've heard stories about how some companies try to get off the hook by claiming it is the owner's fault, "Oh, you changed tires...that's why the engine seized, you serviced your own vehicle so that voids the coverage." (exagerration)
Also, anything else I should mention so that they can check it while on warranty?
Anyway, any hints, tips or guidance appreciated. THANK YOU.
Any advice or any pitfalls to avoid? I've heard stories about how some companies try to get off the hook by claiming it is the owner's fault, "Oh, you changed tires...that's why the engine seized, you serviced your own vehicle so that voids the coverage." (exagerration)
Also, anything else I should mention so that they can check it while on warranty?
Anyway, any hints, tips or guidance appreciated. THANK YOU.
