Forums
New posts
Search forums
What's new
New posts
New media
New media comments
Latest activity
Media
New media
New comments
Search media
Members
Registered members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
SportTrac Discussion
General Sport Trac Discussion
Another Outsourcing RANT
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Help Support Ford SportTrac Forum:
This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Message
<blockquote data-quote="Richard L" data-source="post: 940871" data-attributes="member: 52972"><p>I keep telling them I need to speak to someone who speaks english.</p><p></p><p></p><p></p><p>They always transfer me to someone in the states.</p><p></p><p></p><p></p><p>That does not always work because most of the overseas call centers cannot transfer calls back to the US.</p><p></p><p></p><p></p><p>I recently had a problem with my Time/Warner cable and called. I got someone from India or Pakistan? He had a very heavy accent and I was not able to understand much of anything he was saying, plus there was a lot of background noise at the office where he was. I asked him to transfer me to someone who spoke english better and was not in such a noisy office. He said he was not able to transfer outside of his office. He recommended that I hang up and call again and I would probably get someone else.</p><p></p><p></p><p></p><p>I thought that was kind of rude brush-off, but it actually worked! I immediately called back and got someone who spoke perfect english (Probably in the US) and it was easy to hear and understand her.</p><p></p><p></p><p></p><p>...Rich</p></blockquote><p></p>
[QUOTE="Richard L, post: 940871, member: 52972"] [img]I keep telling them I need to speak to someone who speaks english. They always transfer me to someone in the states.[/img] That does not always work because most of the overseas call centers cannot transfer calls back to the US. I recently had a problem with my Time/Warner cable and called. I got someone from India or Pakistan? He had a very heavy accent and I was not able to understand much of anything he was saying, plus there was a lot of background noise at the office where he was. I asked him to transfer me to someone who spoke english better and was not in such a noisy office. He said he was not able to transfer outside of his office. He recommended that I hang up and call again and I would probably get someone else. I thought that was kind of rude brush-off, but it actually worked! I immediately called back and got someone who spoke perfect english (Probably in the US) and it was easy to hear and understand her. ...Rich [/QUOTE]
Insert quotes…
Verification
Post reply
SportTrac Discussion
General Sport Trac Discussion
Another Outsourcing RANT
Top