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Off Topic Discussion
Am I wrong to be upset with local dealer ??
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<blockquote data-quote="Gypsy me" data-source="post: 704147" data-attributes="member: 60444"><p>I think you were correct in your score, buying a new vehicle should be smooth and a happy experience even buying used should be that way. I can't understand why salesman feel the need to "LIE" The truth is ... Dealerships don't make much over cost on tires. I would say somebody wanted more money out of you. </p><p></p><p></p><p></p><p>That sales man had no right to call you and say that to you. What you do now, is go down there during business hours during the week and ask to speak to the Customer service manager of the dealership AND the owner, and in a calm demeanor explain all that you just posted here. That is total BS what that salesman did. </p><p></p><p></p><p></p><p>Believe me if it's a new dealership owner, he/she does not want a sales person like that on their lot. Make sure you point out why you bought from your local dealer (the owner will love the compliment) and I am sure they will make things better. Half the time they don't know what their sales people are saying or not saying and they need to know. They look at numbers what they are selling or not selling... give the manager and owner the scoop.</p><p></p><p></p><p></p><p>now....If you don't feel satisfied after telling them ( meaning your story falling on deaf ears or they are rude) Your next step immediately after is FORD themselves. Their customer service hotline. Because THEY do want to know.</p></blockquote><p></p>
[QUOTE="Gypsy me, post: 704147, member: 60444"] I think you were correct in your score, buying a new vehicle should be smooth and a happy experience even buying used should be that way. I can't understand why salesman feel the need to "LIE" The truth is ... Dealerships don't make much over cost on tires. I would say somebody wanted more money out of you. That sales man had no right to call you and say that to you. What you do now, is go down there during business hours during the week and ask to speak to the Customer service manager of the dealership AND the owner, and in a calm demeanor explain all that you just posted here. That is total BS what that salesman did. Believe me if it's a new dealership owner, he/she does not want a sales person like that on their lot. Make sure you point out why you bought from your local dealer (the owner will love the compliment) and I am sure they will make things better. Half the time they don't know what their sales people are saying or not saying and they need to know. They look at numbers what they are selling or not selling... give the manager and owner the scoop. now....If you don't feel satisfied after telling them ( meaning your story falling on deaf ears or they are rude) Your next step immediately after is FORD themselves. Their customer service hotline. Because THEY do want to know. [/QUOTE]
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Off Topic Discussion
Am I wrong to be upset with local dealer ??
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